DATA!! It’s all about the data, baby. A literal fuck-tonne of petabytes whirring around the world and what? What’s it all for? WHAT DOES IT ALL MEAN? What will future historians actually see of us and our slowly collapsing society? So. We store your data in a few different places and use it in a couple of different ways. You ready for this?
Here on this website! If you register with the site we will store your name and email address. If you buy stuff from us we will store your name, email address, postal address, phone number if you give it to us, and purchase history. Your payment details ARE NOT held on the site. We obviously go to the maximum effort to keep this data secure and only three people have access to it. Only one of them ever actually looks at it and that’s to solve any technical problems you might have.
We’ll be honest: we do absolutely nothing unsurprising or radical with your info. We use your purchase history to target you with ads for stuff you might like. For e.g. if you buy writing retreats, we’ll occasionally ask you if you want to go on another writing retreat. If you’ve done one of our courses, we’ll occasionally ask you if you want to do another course. Does that make us EvilMegaCorp? Idk, it’s fairly standard isn’t it?
Mailchimp! If you’ve signed up for anything or bought anything on our site – newsletter, free course, paid course, membership, merch, anything – your name and email address also wangs its way over to Mailchimp, which is the system we use to manage our newsletters and emails. They are (allegedly) GDPR compliant. You can unsubscribe from emails at any time by hitting the unsubscribe button.
Thinkific! All our courses run on a learning management system called Thinkific. It’s rad. When you sign up for a course, your name, email address and the course you want to take is flung over to Thinkific where it sits there and lets you access your course. Thinkific is (allegedly) GDPR compliant.
Zapier! This is the go-between between the website and our third party services. Your name, email address and course travels through this system on the way to our other systems. Your data is held in the logs. TBH it’s not the best set up and we’re looking to change it soon, so everything will be deleted at some point in 2018.